International Shipping

We offer worldwide shipping.

For most international orders, we will make every effort to prepay applicable duties and taxes whenever possible. In most cases, you will not be required to pay additional fees upon delivery.

Please note that import regulations vary by country and region. Any duties, taxes, or customs clearance fees not collected at checkout remain the responsibility of the recipient.

Returns & Refunds

At Bu Feng, a fragrance house by Wonder Senses Ltd., we are committed to providing products of the highest quality and a thoughtful customer experience.

Due to the nature of fragrance products and for hygiene and safety reasons, all sales are considered final once shipped and are generally not eligible for return or exchange.

Damaged or Defective Products

If your order arrives damaged during transit or contains a manufacturing defect, we will gladly replace the affected item at no additional cost.

To request a replacement, please follow the steps below:

1. Contact Our Customer Care Team

Please email us within 7 days of receiving your order at:

lizzielee@wondersenses.com

Please include your order number and a detailed description of the issue.

2. Provide Supporting Documentation

Please provide clear photographs or videos showing the damage or defect.

These materials will help us assess and verify the issue as efficiently as possible.

3. Await Further Instructions

Our team will review your request and respond within 48 business hours.

Please do not return any items before receiving our instructions, as this may delay the resolution process.